IT Operations Engineer
- locations
- Manila (One Ayala Tower 2)
- time type
- Full time
- posted on
- Posted 30+ Days Ago
- job requisition id
- REQ-10086906
Key Responsibilities
· infrastructure management
o managing Linux and Windows environments
o proficient in the command-line (RHCSA/RHCE certification or equivalent)
· virtualization
o managing virtualized environments (VMWare)
· containerization
o docker, podman
o Kubernetes, openshift
· networking
o firewall rules
o DNS, DHCP
o network storage (NFS/NAS, SAN, CIFS/SMB)
o load balancing
· automation
o scripting knowledge to automate repetitive tasks
o building and integrating tools that will assist in improving system availability, reliability, and performance
o utilizing CI/CD tooling to automate (Azure DevOps, Jenkins)
· configuration management
o enforcing configuration (Ansible, Puppet, Chef)
· monitoring and troubleshooting
o performance monitoring
o proactive identifying problem areas of a system, i.e. software bugs, misconfigurations, bottlenecks
o trend analysis
· incident and problem management
o coordinating incident management and service restoration
· capacity planning
· service level management
o proactive monitoring and adherence to SLAs
o holding IT Engineering, Security and Architecture accountable for remediation of any SLA degradation
· IT Key Controls
o ensuring that IT is ‘in CONTROL’ by holding IT groups accountable for adherence
o collating and providing necessary evidence to Auditors for these controls
· disaster recovery (DR) & business continuity planning (BCP)
o high availability and resilience patterns
Key Capabilities/Experience
· work comfortably with Linux and Windows
· work with virtualization technologies such as VMWare
· develop and run applications in the cloud (Azure, AWS, GCP)
· containerize and orchestrate applications (Docker, Openshift, Kubernetes, microservices)
· continuously integrate and deploy (CI/CD, git, jenkins, ansible)
· comfortably write automation scripts (bash, go, python)
· administer and query SQL
· work and analyze aggregated logs (ELK)
· configure networks (load balancing, firewalls)
· work with observability tools (Prometheus, Grafana)
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About ING
We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.
Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do.
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