COO Academy Manila: FCFP Learning Lead
- locations
- Manila (One Ayala Tower 2)
- time type
- Full time
- posted on
- Posted 30+ Days Ago
- job requisition id
- REQ-10088916
Working with various stakeholders and utilizing your strong understanding of Financial Crime, the CDD strategy and global way of working, complemented with learning capabilities building.
- Leading a FCFP Academy team that:
- Provides FCFP training for ING Hub Philippines as well as for other ING Hub locations and countries/globally, in person (where possible) and remotely. This also might include training of Front Office staff, depending on their role in the FCFP process.
- Defines global FCFP onboarding, training, route to competence, certification, and ongoing continuous development standards following COO Academy frameworks and standards
- Designs and develops training programmes, training materials and delivery mechanisms, including remote training.
- Implements training standards and processes in Hub
- Supporting/Covering any training and development related initiatives on site including Managers and staff skills and competencies development
- Covering training initiatives execution control and completion reporting to the local Managers
- Managing local training budget including guidance, coordination, and reporting
- Contributing to the COO Academy for global content creation for multiple learning modalities and primarily focused on online/VILT CDD content creation
- Driving local project specific content creation for the HUBS
- Participating in projects and initiatives with Global FCFP (Academy) community
- Ensuring to bring in L&D expertise and alignment with Hub HR.
- Being on top of innovative learning solutions and the need of the clients; Know what is ongoing and upcoming in the industry, assess new learning methodologies, and align with the local needs
- Working as one team with other Global FCFP Training Leads ING Hub and Global COO Academy – FCFP Lead.
About ING
We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.
Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do.
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